We would love to help you with any questions you may have. We have put together some of our most FAQ's, so please check that out, otherwise get in touch below and we will get back to you.

FAQ's

​Where is the timetable?

You can view the current timetables on the location pages here. You can also see the timetable and book sessions on your booking account on Team Up. ​

FRIEND REFERRAL SCHEME

Check out our referral programme here and earn yourself a discount on your next membership if they join. 

Can I train in ALL parks?  ​

Unlimited members can train in any of our London parks. When you signed up you would have been asked to choose your primary location.

If you would like to request additional access to any of our other locations, please contact us on info@swiftfitnessgroup.com.

HOW DO I BOOK A CLASS?

Check out our booking page here. 

CAN I FREEZE MY MEMBERSHIP?  ​​

Yes, sure. Freeze from 1 month up to 6 months for free. We just need 3 working days notice. Contact us below. ​

WHEN WILL I GET A RESPONSE TO MY EMAIL? ​​

We like to spend most of our time doing what we do best, being out in the parks delivering awesome sessions, so we check emails once a day, we will get back to you within 24hrs Monday - Friday.

CANCEL MY MEMBERSHIP​​

That's a shame, but we understand. All you have to do is send the team and email info@swiftfitnessgroup.com where you will then be requested to fill in a cancellation form.

​Please note that your membership will only be cancelled once the form has been completed and submitted.

Did you also know you can freeze your membership for free for up to 6 months? Contact us for more info info@swiftfitnessgroup.com

TERMS

You can find the terms here, or in your GoTeamUp account. Any issues at all please email info@swiftfitnessgroup.com

​
​Just to let you know we will add your email to our newsletter mailing list. As per the GDPR regulations you can opt out any time by following the links on our emails.